Terms & Conditions
Terms and purchasing conditions. These terms and conditions apply to all orders and purchases made through the shop and all subpages to the website.
The Webshop is hosted by Unistore AB and all products are produced and delivered by Unistore AB (556882-3669) with registered office in Malmö, Sweden.
Prices and payment
All prices are given in SEK or EUR and include Swedish VAT (25%). The total amount including the shipping cost is given in the shopping cart. The VAT is excluded when selecting a delivery address outside the European union.
We offer payment by card with VISA and Mastercard. Our payment provider is PayEx.
Distance selling regulations
According to the Swedish E-Commerce Act (E-handelslagen) you have the right to return an order within 14 business days, beginning the day after you receive the products. However, we have a 60 day returns policy to give you more time.
The cancellation of an order must be written and clearly formulated. The product(s) must be returned to us in the same condition in which you received them, at your own cost and risk. Returned products must be kept intact and unused.
In case of a cancelled order and if the product is correctly returned, Unistore will make a refund corresponding to the price of the product(s) within 30 days after the reception of the product(s).
Ordering and shipping conditions
Unistore is providing a wide range of products and is constantly developing new products and collections. We might not keep all products in stock so when we receive your order, the product is likely to be produced on demand and customized to your specific order.
The time from that we receive an order to shipping is estimated to 10-12 workdays. Once the items have left our warehouse, shipping takes about 1-3 workdays for domestic shipping. International shipping will take longer, depending on the country.
We provide global shipping. The shipping costs depends on the country of delivery and is calculated in the shopping cart, depending of the total weight of the order.
If an order cannot be delivered or collected at a pick-up center, or if a shipment is returned to us due to incorrect address, Unistore will charge 150 SEK as compensation for shipping, handling and other expenses (for shipments within Sweden). For all returned shipments from abroad, the customer will be responsible for all shipping charges related to the shipment.
The personal information you provide when placing an order will only be used by Unistore and by those third parties engaged by us to deliver the products to you. We will not sell, rent, assign or give your information to any third party. You are entitled to see the personal information stored upon request.
If you have any questions regarding data security or wish to change any personal information provided to us, please contact us through the contact form.